Help is a click (or call) away. Before you reach out to us, read through our FAQs for answers to common questions.
Fresh Wave is an innovative formula that truly eliminates odors, instead of masking them. We work differently than traditional air fresheners, and we make our products with safer ingredients. No synthetic fragrance, no “covering up” odors with harsh chemicals. Instead, Fresh Wave uses a blend of plant oils to find and neutralize odor molecules, in the air and on surfaces. We use this formula to create our sprays, gels, candles, dog shampoo, laundry boosters, and more, so you can have fresh air everywhere.
Fresh Wave uses a combination of nature and science to eliminate odors. The science works like this: all odors are chemical compounds. Fresh Wave products break apart the chemical bonds between odor molecules and make new compounds. These new molecules don't have a smell—odors are gone! The simple part is knowing you're using a safe, natural odor remover that's been tested by experts and proven effective by users.
We use simple, pure, and natural ingredients: water, food grade surfactant, and a proprietary blend of natural plant oils including lime, pine needle, aniseed, clove, and cedarwood, among others. (See the full list of ingredients.) But what will really make you smile is what's not in Fresh Wave. None of our products have any harsh chemicals, synthetic fragrances, or alcohol, and they're 100% phthalate-free. What's more, two of our products (Fresh Wave Spray and Fresh Wave Gel) have even been recognized by the EPA as Safer Choice products for using more health-conscious, earth-friendly ingredients.
Still Need to Connect? Contact us through the online form below. Or if it’s urgent, call us at 1-800-998-6367. Our customer service team is available to answer you during our business hours: Monday - Friday 8 a.m. - 5 p.m CT.